Privacy Policy

At Vamos Sport, we are committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase on our website (www.vamos-sport.com). By using our services, you agree to the terms set out in this Privacy Policy, in accordance with the Turkish Law on the Protection of Personal Data No. 6698 (KVKK).

1. Data Controller

The data controller responsible for the processing of your personal data is:

• Name: Vamos Sport
• Address: Istanbul
• Email: [email protected]
• Phone: +90 552 659 99 76

2. Personal Data We Collect

We collect and process the following types of personal data:

• Identification Information: Name, surname, date of birth, and other identification details.
• Contact Information: Email address, phone number, and shipping/billing addresses.
• Payment Information: Credit card details and payment transaction history.
• Technical Information: IP address, browser type, operating system, and usage data when you visit our website.
• Order History: Details of products purchased, order dates, and delivery information.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• Order Processing: To process and deliver your orders, manage payments, and provide order confirmation.
• Customer Service: To provide support, respond to your inquiries, and manage returns or complaints.
• Marketing: With your consent, we may send you information about new products, promotions, or special offers.
• Website Functionality: To improve our website’s performance and customize your experience.
• Legal Compliance: To comply with legal obligations such as tax regulations and consumer rights laws.

4. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: Your data is necessary to fulfill the sales contract between you and Vamos Sport.
• Legal Obligation: Certain data processing is required to comply with our legal obligations (e.g., tax laws).
• Legitimate Interest: We may process your data to improve our services and ensure the security of our website.
• Consent: Where required, we obtain your consent (e.g., for marketing communications).

5. Sharing Your Personal Data

We may share your personal data with third parties only in the following circumstances:

• Service Providers: We may share data with third-party providers who assist in payment processing, product delivery, or IT support.
• Legal Requirements: If required by law, we may disclose your personal data to governmental authorities or regulators.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owners.

6. Data Storage and Retention

Your personal data is stored securely on our servers or those of our service providers. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with legal obligations (such as tax or accounting requirements).

7. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under KVKK

Under Turkish law (KVKK), you have the following rights regarding your personal data:

• The right to access and obtain information about the processing of your personal data.
• The right to request the correction of incomplete or inaccurate data.
• The right to request the deletion or anonymization of your data if it is no longer necessary.
• The right to object to the processing of your data in certain circumstances, such as for direct marketing purposes.
• The right to request the restriction of data processing.
• The right to data portability, where applicable.

If you wish to exercise any of these rights, please contact us using the contact details provided above.

9. Cookies

We use cookies on our website to enhance your experience, analyze site traffic, and customize content. Cookies are small text files stored on your device. You can control how cookies are used through your browser settings.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Please review it periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: [email protected]
• Phone: +90 552 659 99 76
• Address: Istanbul

Effective Date: 12/09/2024